Support
Talk to the people who build it
Standard support on Free and Basic, priority on Premium, dedicated on Elite. Whichever plan you are on, a person reads the message — tell us your store URL and what you are seeing and we can usually fix it in one reply.
What can we help with?
Setup help
Stuck placing a block, or the widget is not showing on your theme? Send your store URL and the page you are working on.
Plans and billing
Questions about view allowances, upgrades or your Shopify invoice. Plans are billed through Shopify, so changes happen in your admin.
Feature requests
Missing a layout, an import source, or a report? Tell us what you were trying to do — that is how the roadmap gets set.
Direct
admin@dpshoppable.appBefore you write in, the FAQ and the setup guide cover most first-week questions.
DPShoppable is published by VISION AIR LTD and listed on the Shopify App Store as DPS Shoppable Video & UGC.
This opens a pre-filled message to admin@dpshoppable.app in whatever mail app you use — nothing is sent from this page.